Customer Service Support Manager

Winged Media is a fast growing company that develops technology, tools and services for domain owners. We are Australian based but expanding rapidly to the US to get closer to our market. If you are looking for a dynamic career within a multi cultural environment with significant earning potential, work-to-life balance and tremendous advancement opportunities, then you have come to the right place.

Position Summary:

  • Build and Lead a customer service team in the USA.
  • Manage customer service and be of support to global clients.
  • You will serve as a liaison between the companies in both America & Australia.
  • Co-ordinate with the technical support manager.
  • Carry out operational tasks to run the office day to day
  • Respond to incoming inquiries and/or requests regarding services
  • Taking inbound calls
  • Data Entry and processing

The Ideal candidate will have……

  • Fluent English
  • A minimum of 3 years of customer service experience, and ideally a thorough understanding of Online Marketing.
  • Proficiency in Microsoft Office Suite required.
  • Ability to work in a high-energy team environment.
  • Strong written and verbal communication skills.
  • Ability to multitask effectively.
  • Well organized, with an attention to detail.
Apply here!

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